Cisco unified communication manager

Designed for all organizations with up to 30,000 employees or less with 50 users

Business Edition 6000 Groups with phones



CUCM Overview:

Global and economic pressures make business productivity and ROI more important than ever. To get the most out of your voice services investment, you need to harness technology to support business now, while creating a path for growth. VoIP offers an enhanced voice services to keep your business communicating, plus access to advanced applications that potentially help your staff to be more productive.


Cyvotel communications can help your organization integrate emerging technologies and enhance your investment by converging voice and data on one network while providing your organization with a more efficient voice collaboration and communications.


Cisco® Unified Communication Solution unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace.


CUCM is a Feature Rich and powerful call-processing component of the Cisco Unified Communications Solution. It is a scalable, distributable, and highly available enterprise IP telephony call-processing solution for organizations that thrives.


Cisco Unified Communications Manager is available in a choice of deployment models: public cloud, private cloud, on-premises, and remote.




The following applications are typically used together to deliver the core unified communications features of the CUCM.


  • Cisco Unified Communications Manager
  • Is the call-processing engine of Cisco CUCM, extending voice and video features to network devices such as IP phones, Telepresence endpoints, media-processing devices, gateways, and multimedia applications. Fully integrated instant messaging and presence services are also included. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces (APIs).

  • The Cisco Jabber™:
  • Client portfolio takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager to offer a highly secure, reliable, and rich collaboration experience. It delivers a consistent experience across on-premises and cloud-based deployments, and uses industry standards to help ensure interoperability across Cisco and third-party solutions.

  • Cisco Unity Connection:
  • Integrates voice messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser. It also provides robust Automated-Attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options.

  • Cisco Prime™ Collaboration Provisioning:
  • Provides an automated process for initial deployments and for "day-2" moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber's services. With these capabilities, Cisco Prime Collaboration Provisioning significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses (OpEx). In addition, Cisco Prime Collaboration Provisioning simplifies the tasks, allowing organizations to optimize IT resources and further reduce TCO.

  • Cisco Licensing:
  • (including Cisco Enterprise Licensing Manager [PLM]) makes usage and reporting simple. Cisco PLM provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing among supported products. User licensing - based on user profiles - aligns with Cisco User Connect Licenses (UCL) and Cisco Unified Workspace Licensing (UWL) purchasing models.



Features and Benefits:

Built with proven technology, Cisco Unified Communication Manager provides the foundation of communication and advanced collaboration services.


Consolidated into one virtualized platform, it supports up to 30,000 users, per cluster..


Cisco Unified Communication Manager helps to improve business processes and collaboration throughout your entire organization.



This powerful solution can help:


• Boost productivity with an efficient working environment that supports users on any device, from any location, at any time.


• Extend video capabilities to your employees through a single, unified communications infrastructure.


• Simplify voice systems with unified communications to cut costs and dramatically simplify provisioning and maintenance.


• Build productivity with comprehensive unified communications to help workers communicate and work more effectively.


• Lower TCO with hardware consolidation, reduced power and cooling costs, and easy-to-use provisioning and administration tools.


• Enable mobility with embedded mobility software capabilities to keep workers productive wherever they are located.


• Improve collaboration - simply click to begin an IM session, initiate a phone call, or easily start a video-conferencing call.


  • • Respond quickly and effectively to your customers, improving their satisfaction and loyalty.



  1. Complete – experience end-to-end collaboration across your entire organization
  1. Affordable – Incresed productivity and cost savings
  2. Simple – Easy to use
  3. Interoperable – links multiple third-party H.323 or SIP telepresence and video endpoints together transparently
  4. Scalable – Can support up to 30,000 users per cluster



System Capacity:



Maximum number of users


Maximum number of mailboxes and voicemail ports


Number of devices supported

High-density server: 30,000 devices