Cisco Business Edition 6000

Designed for organizations with up to 1000 employees

Cisco Business Edition 6000



Cisco Business Edition 6000 (BE 6000) is designed for organizations with up to 1000 employees. The solution offers premium voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center features on a single, integrated platform. The solution provides core communication capabilities that midsize businesses need for improved collaboration across their value chain.


Enabled by virtualization technology, Cisco BE 6000 consolidates multiple collaboration applications in a highly available solution that enables midsize businesses to reduce their total cost of ownership (TCO) and increase their return on investment (ROI) through its flexible architecture that grows with business needs.


Cisco Business Edition 6000 delivers full-featured, enterprise-class communications and collaboration services that successful midsize businesses rely on today. Built on Cisco's world-leading unified communications architecture, the BE 6000 solution boasts a variety of highly available applications that allow you to build a solution to meet your specific collaboration needs.



The Cisco BE 6000 is built on virtualized Cisco Unified Computing System™ (Cisco UCS®) products, which are designed for performance and density over a wide range of business workloads. The enterprise-class Cisco UCS C220 M3 Rack Server packages advanced performance and energy efficiency gains of the Intel Xeon processor E5-2600 product family in a 1-rack-unit (1RU) form factor and is available in two preconfigured options for the BE 6000:


Medium-density server: Supports up to four collaboration applications and one management application


High-density server: Supports up to eight collaboration applications and one management application



Foundation Applications

The following applications are typically used together to deliver the core unified communications features of the Business Edition 6000.


  • Cisco Unified Communications Manager is the call-processing engine of Cisco BE 6000, extending voice and video features to network devices such as IP phones, Telepresence endpoints, media-processing devices, gateways, and multimedia applications. Fully integrated instant messaging and presence services are also included. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces (APIs).

  • The Cisco Jabber™ client portfolio takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager to offer a highly secure, reliable, and rich collaboration experience. It delivers a consistent experience across on-premises and cloud-based deployments, and uses industry standards to help ensure interoperability across Cisco and third-party solutions.

  • Cisco Unity Connection integrates voice messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser. It also provides robust Automated-Attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options.

  • Cisco Prime™ Collaboration Provisioning provides an automated process for initial deployments and for "day-2" moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber's services. With these capabilities, Cisco Prime Collaboration Provisioning significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses (OpEx). In addition, Cisco Prime Collaboration Provisioning simplifies the tasks, allowing organizations to optimize IT resources and further reduce TCO.

  • Cisco Licensing (including Cisco Enterprise Licensing Manager [ELM]) makes usage and reporting simple. Cisco ELM provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing among supported products. User licensing - based on user profiles - aligns with Cisco User Connect Licenses (UCL) and Cisco Unified Workspace Licensing (UWL) purchasing models.


Business Edition 6000 Groups with phones


Features and Benefits:

Built with proven technology, Cisco Business Edition 6000 provides foundational unified communication and advanced collaboration services. Consolidated into one virtualized platform, it supports up to 1000 users, 50 sites, and 100 concurrent contact center agents.


It is:


  1. Complete – experience end-to-end collaboration across your entire organization
  1. Affordable – priced for smaller budgets, integrating collaboration services on a single platform to cut costs
  2. Simple – fast and easy to install, deploy, manage, and use
  3. Interoperable – links multiple third-party H.323 or SIP telepresence and video endpoints together transparently
  4. Scalable – offers a smooth and fast migration from outdated telephony with an expandable and flexible architecture



The Business Edition 6000 offers:


  • Choice – the virtualized platform models are designed to meet specific business needs
  • Open Standards – supports third-party applications to help you efficiently run your business
  • High availability – optional server redundancy and Survivable Branch (SRST) provides peace of mind


Customer Benefits

Cisco Business Edition 6000 helps to improve business processes and collaboration throughout your entire organization.


  • Boost productivity with an efficient working environment that supports users on any device, from any location, at any time.
  • Reduce operations complexity and costs by providing your limited IT staff with one simple solution to manage.
  • Lower TCO with hardware consolidation, reduced power and cooling costs, and easy-to-use provisioning and administration tools.
  • Customize the collaboration you need today with the flexibility to change and adapt with growth.
  • Respond quickly and effectively to your customers, improving their satisfaction and loyalty.


Easy and Cost-Effective Roll Out

Deploy the full collaboration feature set to your users with Cisco Unified Workspace


System Capacity:



Maximum number of users


Maximum number of mailboxes and voicemail ports

1000 mailboxes and 24 voicemail ports

Number of contact center agents


Number of presence users


Number of devices supported

Medium-density server: 1200 devices
High-density server: 2500 devices

Maximum number of co-resident applications

Medium-density server: Five applications (4 collaboration + 1 management)
High-density server: Nine applications (8 collaboration + 1 management)