CyvotelPBX is backed by knowledgeable technical support team that are always ready and available to help you. For your convenience you could just feel out the contact us page with your contact info and the problem description. Our support staff will contact you as soon as possible. Alternatetively you could email: support@cyvotel.com

Account Management Interface (AMI)
Account Management Interface is where you login to review account statements, view call records, change service settings such as IP Address Mgt & Number Assignment, as well as other features and options to your phone service.

Installation Support:

Our Installation Support staff will help walk you through the setup process for free. Office visits will attract charges based on the class of work done. We offer step by step instaructions as to how to connect your device to our network.

1. We also offer support services for ONSITE installation for these platforms: Asterisk and VoIP billing System and integration.

Submit a Support Ticket
Contact our technical support team via the web by submitting a support ticket through our online helpdesk. This is the quickest and easiest way to receive a fast, reliable answer to any technical or billing question that you may have regarding your phone service.

Contact Tech Support Via Phone: (816) 286-2041

Technical support is available via telephone daily. Our technical support team is ready and willing to provide you with the best available customer service. After hours support is available. Submit a support ticket to our helpdesk.

Do I have enough bandwidth for Cyvotel VOIP PBX?

The table to the top right, describes the average bandwidth available based on the most popular delivery methods. Remember bandwidth used for data transmissions will have an effect on the number of concurrent calls supported. However, these numbers can be used for estimating if a customer possesses enough bandwidth to support Cyvotel VOIP PBX. A bandwidth testing tool should be used to gauge the true amount of bandwidth each organization has, but for rough estimates, these numbers will work. Cyvotel VOIP PBX requires approximately 90Kb/s of free upload bandwidth per call using the G711 codecs.

Traffic engineering is necessary to dertermine the right bandwidth needed for your voice and data traffic.

Bandwith Calculator Braodband type Download Upload Number of calls Cable 1700 350 14 DSL 1150 500 20 T1 1500 1500 63